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: General Information :


This page was created so that you can find general information or answers to questions that you might have.
If your question is not answered by this page, please email me using the "Contact Me" link above.
Please click on a link below for information:

Photo Delivery Times:

Please allow 7-14 days for delivery in the United States; All other Countries allow up to 3 weeks. Prints are made upon ordering; I personally process and handle each print order. Your print(s) will be packaged and shipped using extreme care. Most prints will be shipped via USPS Priority Mail (insurance and delivery confirmation included). If you do not receive your print(s) within the expected delivery time period, or your order is damaged during transit, please contact me using the link at the top of this website.

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Guarantee:

Your satisfaction is 100% guaranteed. I personally guarantee the quality of the prints on this site.

* * Photos by Mail * *  If you are not happy with a print for any reason, you may return it for a full refund (only if the print is undamaged and remains in the original plastic sleeve). Please contact me using the following link: Refund Request with-in 7 days of reciept of print(s).

* * Downloaded Photos * *  If you have taken the recommended steps to achieve quality and are still not happy with the results, you may contact me for a full refund of your purchase price by clicking on the following link: Refund Request Your credit card will promptly be refunded. You must make your refund request within 14 days of your purchase. For information recommended for the downloading of photos, Click Here!

Please have your receipt order number available when you make your refund request.

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Downloadable Photos:

On this website you will see many photos available by download. At this time there has not been an overwhelming demand for downloadable photos. As technology continues to move forward and the costs of quality printers become more affordable, there may be an increased demand to download photos from the internet and print them in the home. If there is a photo that you like but don't see as a download, please Contact Me and I will make it available. There are also many options if you do not own a high quality photo printer. For these options, or for additional information about downloadable photos, from the downloading process to the printing process, Click Here!

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Print Sizes:

The prints on this website are usually only available in 7"x10" and 10"x14". For your convenience, many of the photos have also been made available in standard frame sizes of 8"x10" and 11"x14", but have required additional cropping of the image to produce these sizes. To understand better Click Here!

Note: Many people see the 7"x10" or 10"x14" size photos being offered to be too small for their purpose; please keep in mind that any quality image will warrant matting to enhance the image, which will produce substantially larger framed images. A 7"x10" photo with 2" mat surrounding the image will produce a 11"x14" framed image. A 10"x14" photo with 3" of mat surrounding the image will produce a 16"x20" framed image.

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How the Prints are Made:

All photographs are captured using high-resolution digital camera equipment capable of producing prints full of rich colors and details. These photos are printed onto a professional Smooth Pearl Paper, which features a slight sheen and is very similar to the "matte" papers used by many photo labs.

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Not sure about ordering prints online?

Shopping on this website is a completely secure experience, featuring SSL technology. Your information is not used for any means other than to process your purchase. Your satisfaction is 100% guaranteed. Great care is also taken during the shipping process, to ensure that your prints arrive in perfect condition. To read more about our Privacy Policy Click Here.

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Caring for your prints:

As with any type of photo print, proper care should be taken to ensure long life. All prints can change over time, but a few simple precautions will keep them in great condition for many years. These guidelines should be followed for any photographic print. Your prints should be framed and displayed under glass or plexiglass as soon as possible to minimize exposure to atmospheric contaminants. Avoid placing them in direct sunlight, or in extreme temperatures. Until your print has been framed, it should remain enclosed in the original plastic shipping sleeve, and should not be displayed or stored outdoors.

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Copyright Information:

Purchasing a print through the mail:

You are in agreement that the purchased image is for private use only, not intended for sale or profit, and any unauthorized use is a violation of copyright law.

Purchasing a Downloadable Image:

When you download a copyrighted image, you have been given permission, by the person holding the copyright to the image, to create one (1) print. Not to include Stock Photos, you are in agreement that the downloaded image is for private use only, not intended for sale or profit, and any unauthorized use is a violation of copyright law. To see the different copyright rules for Stock Photos, see below for details.

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